First Central Group Limited, the Guernsey-based parent company of the 1ST
CENTRAL brand, is rebranded as FCG.
We sell our 2 millionth motor insurance policy.
Central House is opened in Haywards Heath to accommodate all our customer-facing employees.
We receive a 5 Star rating from Defaqto.
CENTRAL in the UK is awarded Employer of the Year for the second year running at the Gatwick Diamond Business Awards, and also wins bronze at the Transform Awards for Best Rebrand of a Digital Property.
We launch a new product called 1ST
CENTRAL Plus, which includes Breakdown Cover within the premium.
In the UK, we become a member of the Institute of Customer Service
to enhance our performance and help provide a simply driven experience for our motor insurance customers.