Environmental Responsibility

We recognise our duty to make a positive impact and are committed to reducing our carbon footprint, raising awareness of environmental issues and providing support for initiatives that contribute to a sustainable future. As a socially responsible organisation, we understand the need to take a serious and rigorous approach to ESG issues to contribute to the long-term wellbeing of our business, our colleagues, our customers and the wider society.

We strive to create a culture of ownership for our impact, from reducing our energy consumption to minimising waste and emissions. We aim to be a responsible steward of our resources and to minimise our environmental impact wherever possible. 

As we continue to grow and evolve as a business, we recognise that there’s always more we can do to make a positive impact on the world. We’re committed to exploring new ways to promote sustainability and to reduce our environmental impact, both through our own operations and by encouraging others to do the same. By working together, we can create a more sustainable future for all.
 

Social Responsibility

At First Central, we're committed to being a socially responsible organisation that puts People First, Always. This means creating a positive impact on our customers, colleagues and communities.

We prioritise our customers' experience by ensuring that our services are fair, transparent and accessible to all. 

We also aim to create an inclusive and equitable workplace, where Diversity, Equity, Inclusion and Belonging (DEIB) is a fundamental part of our culture. 

We prioritise the wellbeing of our colleagues, providing resources and support to maintain their mental and physical health.

We're also committed to making a difference in the lives of those in need. We regularly contribute to charitable organisations and support local initiatives that promote social wellbeing and sustainability.
 

Governance Responsibility

We’re deeply committed to upholding the highest standards of governance and ethics in all our business operations. Our corporate governance practices are designed to ensure transparency, accountability and fairness in all our dealings with stakeholders; including customers, colleagues and shareholders.

As a socially responsible organisation, we take a serious and thorough approach to ESG issues to contribute to the long-term wellbeing of our business, our colleagues, our customers and the wider society.