Privacy policy

We understand that when you provide us with your personal information, you have a right to know how we’ll use it and secure it. We aim to be as transparent as possible about what we will do with the information and this privacy policy sets out who we are and what we will collect from you, when you use our website.

We may revise this policy at any time and recommend that you check back to this page regularly for updates.

  1. 1. Who is First Central Group Limited?

First Central Group Limited is the holding company of the First Central Group of companies, having a diverse interest with entities embracing insurance, reinsurance, insurance broking, property, technology, finance and law.  Registered in Guernsey (number: 48743) at PO Box 549, Town Mills, Rue Du Pre, St Peter Port, Guernsey, GY1 6HS.
If you're a customer of 1ST CENTRAL, please see their privacy policy to learn more about how they will use your information to provide our insurance.

  1. 2. What information do we collect about you on our website?

We will collect:

  • Your name and email address when you make an enquiry on our website
  • Information about the way you interact with our website which may include your IP address, device or location information
  1. 3. How do we use the information provided? 

We will use the information provided to:

  • Respond to your enquiries
  • Improve the content and processes on the website to make it better for all users
  • Complete statistical analysis e.g. to review the performance of any advertising campaigns
  1. 4. How will we share this information? 

We will only share this information within the First Central Group of companies to ensure that matters can be dealt with appropriately e.g. if you raise a query about one of our subsidiaries, we will pass this on to them.

  1. 5. How long we will keep this information? 

We will only retain information gathered from the website for as long as is necessary, at which point it will be deleted or fully anonymised.

  1. 6. Security 

We’ve put in place organisational and technical measures to protect your information from unauthorised access, use and loss. We have policies to safeguard your privacy and will continually monitor our measures and update our approach as new technology becomes available.

To protect your information, we use the industry standard Secure Sockets Layer (SSL) 128-bit encryption technology to ensure that all your personal information is encrypted before transmission.

Depending on your browser you should see a closed lock or unbroken key in the bottom left-hand corner or in the URL bar to signify that SSL is active and you’re in a secure area of our site.

Security of third party sites

We can’t be responsible for the privacy policies and practices of other websites, even if you access them using links from our website. So we recommend that you check the privacy policy of each site you visit.

Internet communications

It’s worth remembering that communications over the internet, such as emails aren’t secure unless they’ve been encrypted. This is the nature of the internet, so ensure you don’t send anything you consider confidential. We can’t accept responsibility for any unauthorised access or loss of personal information that’s beyond our control.

Storing your data 

The information we hold about you is encrypted and stored securely in private dedicated server environments. If your information needs to be transferred or stored outside of the EU, we ensure that this is done securely and in compliance with all applicable laws.

  1. 7. Your rights 

You have the right to be told how we’ll process your information, to request a copy and request rectification or erasure of that information. You can make your request to the Data Protection  Officer using the Contact us page or directly to Please include your name and any other relevant information to help us facilitate your request.